Who we are
Last Updated: 12/22/2025
At The 18th Hour, presented by Sips by Carlie, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit an inquiry, or interact with our services.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Event details (date, location, type of event, guest count, etc.)
- Any additional information you choose to share through our inquiry or contact forms
We may also collect limited non-personal information such as browser type, device information, and website usage data to help improve our website experience.
How We Use Your Information
Your information is used to:
- Respond to inquiries and provide quotes
- Communicate about services, events, or bookings
- Coordinate and deliver our cocktail experiences
- Improve our website, services, and customer experience
- Comply with legal or operational requirements
We do not sell, rent, or trade your personal information.
Payment
Payments for events, services, or ticketed experiences are processed securely through third-party payment providers (such as Stripe). We do not store or have access to your full payment details.
Sharing of Information
We may share information only when necessary:
- With trusted service providers involved in fulfilling your event (e.g., payment processors or scheduling tools)
- To comply with legal obligations or protect our rights
All third parties are expected to maintain the confidentiality of your information.
Cookies & Analytics
Our website may use cookies or similar technologies to enhance functionality and understand how visitors interact with the site. You can choose to disable cookies through your browser settings.
Data Security
We take reasonable measures to protect your personal information. While no system is 100% secure, we work to safeguard your data against unauthorized access or disclosure.
Your Choices
You may request to:
- Access, update, or correct your personal information
- Opt out of non-essential communications
To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: sipsbycarlie@gmail.com